According to the Baymard Institute, the average cart abandonment rate is 69.57%. This means that nearly three-quarters of online shoppers are going through the buyer’s journey and leaving before they complete…
Why Text Message Marketing Is Important For Businesses
As a business owner, you often wonder how to increase sales, store traffic, and average order value. But, marketing highly regulated products can be difficult due to industry marketing restrictions. …
Sharing your loyalty program details with customers
In order to help you notify customers of your loyalty/ member clubs setup, we have put together a short F.A.Q. that you can copy and paste onto your website or…
Onboarding Your Loyalty Members
Everything you need to know to easily get your customers signed up and using your loyalty program. How Customers Join Your Loyalty Program A customer can sign up for or…
Retail SOP for onboarding loyalty member club customers
There are several paths a user can take to become a club member and also to utilize their club membership. 1.) Via your POS and clerk script – Customer is…
Convert email subscribers to SMS club members
Alpine IQ has the ability to send opt-in messages to collected phone numbers, but what if you only have emails? You can sync audiences in Alpine IQ between email clients…
Brand style customization in the Alpine IQ platform
You may personalize how your Alpine IQ experience looks for both your employees using our software and your customers viewing your public-facing pages/ apps/ widgets. Please reference our design specifications…
Alpine IQ analysis page breakdown
We make it easy to find impactful business drivers using a single consolidated analysis view. Below we go into detail of what is available as of 6–17–2020 in the Alpine…
SMS loyalty member club compliance issues and tips
Understanding compliance is a huge issue when spinning up a customer loyalty system especially in highly regulated markets. We have compiled a list of top things to lookout for in…
How retailers are interpreting compliance laws (Canada)
One of the most challenging things to navigate in the cannabis world is compliance. Regulation is open to interpretation and back and forth with local government contacts can dominate your…