LOYALTY FINANCIAL REPORTING In this article you will find Best Practices for Financial Loyalty Reporting and FAQs. Best Practices: Monthly Financial Report Vault and Schedulable Financial Reports Below are tips…
Carrier changes for SMS / 10DLC, what it really means for businesses, and how we are protecting your voice!
Update: February 23rd, 2022 Starting March 1st, 2022, some carriers will begin releasing heavier restrictions and fees. As a part of this rollout, Alpine IQ will now provide the ability…
How to automatically backup contact records to AWS S3 bucket csv’s
There are many times when you might want to sync critical customer records into CSV’s. Reasons might include: Backups. Contact cookie syncing with programmatic vendors such as LiveRamp, Kochava, TradeDesk….
Sharing your loyalty program details with customers
In order to help you notify customers of your loyalty/ member clubs setup, we have put together a short F.A.Q. that you can copy and paste onto your website or…
Retail SOP for onboarding loyalty member club customers
There are several paths a user can take to become a club member and also to utilize their club membership. 1.) Via your POS and clerk script – Customer is…
Convert email subscribers to SMS club members
Alpine IQ has the ability to send opt-in messages to collected phone numbers, but what if you only have emails? You can sync audiences in Alpine IQ between email clients…
Brand style customization in the Alpine IQ platform
You may personalize how your Alpine IQ experience looks for both your employees using our software and your customers viewing your public-facing pages/ apps/ widgets. Please reference our design specifications…
Storage of personal information (Canada PIPEDA)
This article is for informational purposes only. This is not legal advice and each Alpine IQ client is responsible for evaluating its own use of Alpine IQ services to support…
Alpine IQ analysis page breakdown
We make it easy to find impactful business drivers using a single consolidated analysis view. Below we go into detail of what is available as of 6–17–2020 in the Alpine…
Cova POS and Alpine IQ partnership integration
Cova POS systems and Alpine IQ recently became partners in order to provide world-class experiences for customers across online (Dutchie, Shopify, WooCommerce) and in-store purchase flows. With Alpine IQ and…