Upon request, we can integrate a Do Not Call list or automated app extension for your account to parse any new phone numbers. Please reach out to your account rep for further information.
It is the responsibility of the Alpine IQ account owner to follow local laws and regulations regarding “Do Not Call” lists. Alpine IQ does not handle these lists and we do not refuse attempts to call and send messages to these phone numbers.
We recommend that the project owner maintain and update their own calling and SMS messaging lists so that it is up to date with the phone numbers on the “Do Not Call” lists. We also recommend that you maintain a “Do Not Call” policy and train all employees on the ramifications of that policy.
To assist you with creating these policies, please see a sample PDF here:
If you try to send a text message to numbers on a “Do Not Call” list, Alpine IQ will attempt to send these messages. Messages may show up in your analytics as “Sent” and not errored. However, if the ‘To’ number is on a Do Not Call list, these messages may be filtered by the recipient’s carrier.