In the evolving retail landscape, creating seamless and convenient shopping experiences has become essential. Ecommerce kiosks are revolutionizing how customers interact with brands, offering a bridge between online and in-store environments. At AIQ, we empower retailers to leverage this technology through our powerful data-driven platform and seamless integration with Terpli, enabling personalized, highly targeted interactions that drive both engagement and conversion.

Why Ecommerce Kiosks Matter

Ecommerce kiosks provide customers with an immersive, self-guided shopping experience, often eliminating the need for assistance. By integrating these kiosks into the retail environment, businesses can ensure consistent service, increase basket size, and deliver a modern, user-friendly shopping experience. With today’s customers expecting the convenience of Ecommerce alongside the immediacy of in-store shopping, kiosks have become an essential tool.

AIQ’s partnership with Terpli takes this experience to the next level. Through our integrated solutions, retailers can provide highly customized product recommendations, blending the power of AIQ’s data and customer segmentation with Terpli’s advanced product intelligence.

The Power of Data: AIQ x Terpli

AIQ’s foundation in data optimization enables retailers to extract maximum value from Ecommerce kiosks. By integrating with Terpli, we unlock even deeper insights into customer behavior and product performance. This partnership allows businesses to track customer interactions at kiosks, gather behavior data, and optimize product recommendations in real-time, ensuring that retailers are meeting customer needs at every touchpoint.

For example, with Terpli’s product data layered into AIQ’s segmentation capabilities, brands can offer personalized product suggestions based on each customer’s preferences, prior purchases, and even desired effects. This combination provides the opportunity to guide customers toward the products that are best suited to their needs, enhancing the shopping experience and boosting sales.

Personalization at Scale: AIQ x Terpli

Through the AIQ and Terpli integration, retailers can deliver hyper-targeted, meaningful experiences at scale. Ecommerce kiosks powered by our joint capabilities provide personalized product recommendations based on a customer’s preferences, browsing history, and loyalty status. These insights can be applied to suggest tailored products or promote exclusive offers, driving deeper engagement and increasing conversion rates.

AIQ’s Customer Lifecycle Data, combined with Terpli’s robust product intelligence, allows brands to create a shopping experience that feels personal and intuitive—turning Ecommerce kiosks into personalized shopping assistants that build stronger customer relationships.

Seamless Integration with POS, Loyalty, and Terpli Product Intelligence

Kiosks don’t operate in isolation—they need to seamlessly integrate into a brand’s broader ecosystem. AIQ’s platform enables easy connection with POS systems, loyalty programs, and Terpli’s product database to create a cohesive customer journey. Whether customers are redeeming loyalty points, browsing tailored product suggestions, or accessing their account details, they experience a fluid, unified shopping journey.

Terpli’s product intelligence further enhances the integration, allowing kiosks to display product effects, terpene profiles, and tailored recommendations based on individual customer needs. This powerful combination not only enhances the customer experience but also helps brands to upsell products and boost overall sales.

Driving Results with AIQ and Terpli

AIQ and Terpli together equip retailers with the tools they need to maximize the potential of Ecommerce kiosks. By leveraging AIQ’s data-driven platform and Terpli’s product intelligence, brands can create personalized, engaging, and efficient shopping experiences that cater to today’s savvy consumers.

Ecommerce kiosks represent the future of retail, and with AIQ and Terpli, businesses can stay ahead of the curve, offering experiences that drive both engagement and sales.

Download the AIQ xTerpli integration guide for more information.

AIQ and Flourish Software have joined forces,  resulting in a fully enhanced, end-to-end experience for retailers in the canna industry today. By combining Flourish Software’s robust point-of-sale system with AIQ’s Loyalty and Ecommerce systems, we’re introducing a deeply thorough integration that streamlines operations while enabling greater customer engagement. 

Integration Highlights

• Unified Customer Experience: Retailers can now offer a seamless and personalized shopping experience. By synchronizing customer data, operators can deliver targeted marketing and personalized offers based on purchase history and preferences and track attribution to that messaging.
• Enhanced Customer Discovery: AIQ’s Ecommerce management system platform leverages SEO best practices to maximize organic discovery and track customer origins.
• Real-Time Inventory Management: The integration ensures real-time inventory synchronization across in-store and online channels, providing accurate product availability and detailed lab data to customers, fostering trust and informed purchasing decisions.
• Efficient Order Processing: Orders placed through AIQ’s Ecommerce platform are seamlessly processed via Flourish POS, minimizing manual errors and speeding up processing times.
• Dynamic Offers and Discounts: Retailers can create and manage synchronized promotions for both online and in-store customers, boosting sales and customer loyalty.
• Extensibility: The integration supports use within WordPress sites or through the Blueprint API for a headless experience, with ongoing developments from partners enhancing its capabilities.

Leadership Insight

• Brian Weber, Director of Omni-channel Strategy and Partnerships of Flourish Software: “Alpine IQ continues to be a true partner for this industry. AIQ has the desire and technical ability to deliver exceptional products and services for canna operators and partner with others to execute on that vision. Flourish and AIQ led the industry with our POS/Loyalty integration released in 2023, and are now completing the omni-channel ecosystem by adding Ecommerce and related payment partners. This partnership delivers on what many companies under one roof aren’t offering yet.”
• West Paschal, Chief Revenue Officer of AIQ: “In a world where integrations and customer data are sometimes non-existent, gate-keeped, or even sold – Flourish has proven to rise above the rest. Our partnership serves as an example of how technology companies that may even have overlapping or competitive features can work together to support an industry that we all pledged to improve. We are proud of the technology services that our partnership provides to hundreds of retail stores and are excited to announce the next step of that journey: fully integrated point-of-sale, loyalty, payments, and ecommerce working together with ease.”

Discover more on the AIQ x Flourish POS integration by visiting AIQ and Flourish Software.

Interested in learning more about AIQ’s platform?

We’re excited to announce our newly enhanced integration with Cova Software, designed to transform your retail operations and loyalty program experience. 

Key Features:

• Real-Time Loyalty Discounts: Retail staff can view and redeem customers’ AIQ loyalty points directly in the Cova app, ensuring an effortless checkout process.
• In-App Loyalty Signup: Enroll customers into AIQ through their Cova profiles, allowing them to accumulate points and enjoy personalized loyalty rewards.
• Streamlined Setup: Easily configure the integration in Cova’s new Hub by entering the UID and API Key under the AIQ tab.

Benefits:

• Automated Discount Calculations: No more manual discount entries. The system automatically applies the appropriate loyalty discounts.
• Comprehensive Customer Insights: Access detailed customer badges, points, and available discounts in real-time.
• Enhanced Customer Experience: Simplify the checkout process and enhance customer satisfaction with instant loyalty point deductions.

How It Works:

1. Setup: Disable any active loyalty rewards in Cova, navigate to Settings > Loyalty Rewards, and activate AIQ.
2. Redeem Discounts: Add products to the cart, view available discounts, and apply them. Points are deducted automatically.
3. Enroll Customers: Create or update customer profiles in Cova, and enroll them in AIQ to start earning loyalty points.

This integration is a game-changer for retailers looking to enhance their loyalty program’s membership experience and more effectively streamline operations. Ready to explore the combined power of AIQ x Cova and take your business to new heights?

For more details on how to get started, visit Cova’s official AIQ integration support page.